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Sony India introduces Sony Imaging Pro Support (SIPS) Service for Professional Photographers

Sony India introduces Sony Imaging Pro Support Service

To provide uncompromising service and support to professional photographers Sony India on Wednesday introduces a Sony Imaging Pro Support (SIPS) service for professional photographers.

The main Aim of the SIPS service is to provide the best-in-class digital imaging products for day-to-day business to professional photographers along with other benefits such as priority repair service and access to Sony customer call care center through registered mobile number and many more. Sony opens 4 exclusive Sony Imaging Pro Support (SIPS) service center and a national helpline number through which customer can access these service.

Flashing light on this announcement, Mr. Kenichiro Hibi, Managing Director, Sony India, said, “At Sony, we take pride in enhancing our services to meet the varied requirements of our customers. With the launch of Sony Imaging Pro Support (SIPS), we will be closely servicing professional photographers and provide them with world class experience and dynamic support. This platform will serve as a unique and differentiated platform for all SIPS members and will act as a window of opportunity for members to experience Sony’s exclusive services. With an aim to deliver end-to-end customer support services, we are further looking at expansion of this immersive programme in future”
Benefits for SIPS Members :
To provide a refined photography experience, Sony is offering its registered members with superior support to meet their professional needs, ensuring their gear is always ready. To enroll for the SIPS Program, professionals need to register on the Sony Pro Support website  post which members will be eligible for the following benefits:
  • Welcome Kit (Member card & strap)
  •  Invitation by card, call, e-mail, SMS, to new product launch, seminar & event as deemed fit by SONY
  • Complimentary lens/body cleaning service
  • Discounted service, that is, 25% discount on labour/ Part fees
  • Priority repair service at service reception upon presentation of membership card
  • Priority access to SONY customer call center through registered mobile number
  • Loan equipment may be available upon request if In-Warranty turnaround time exceeds 3 working day, subject to availability and upon specific request

Eligibility Criteria to Become a SIPS Member :
This premium service from Sony will be availed free for all Alpha customers under the following qualification criteria.
  • A full time, self employed individual, or an employee of a professional imagine business, who plays a direct role in the creation of moving or still images for third parties on a professional basis and holds an impeccable reputation in the industry
  • Professionals who own two or more Sony Alpha Full Frame interchangeable lens cameras and three or more Sony lenses (Two G Master lens and either one Zeiss lens or one G Series lens), purchased from an authorized Sony India reseller.
  • Resident of India with at least 18 years old 
Steps to Become a SIPS Member :
Applicants, who meet all of the eligibility criteria, can apply with the help of following steps:
  1. Register email address for verification online via Sony's Pro Support Website
  2. Fill the online application form
  3. Upload the required documents if any

Address Details Of Exclusive Sony Imaging Pro Support (SIPS) Service Centers

This best-in-class program will be available across India. Customer can reach the Sony's customer care via toll free number : 18001037799

The 4 exclusive Sony Imaging Pro Support (SIPS) service centers will be available in the following cities:

City Address Contact Number

New Delhi Sony Service Centre
Sony India Pvt. Ltd.
A18 Mohan Cooperative Industrial Estate,
Mathura Road, New Delhi-110044
Ph: (011)-66006152, 6153, 6157

Mumbai Sony Service Centre
Sony India Pvt. Ltd. Ground Floor
Marwah House, Krishalal Marwah Marg,
Andheri-(East), Mumbai-400 072
Ph: (022)-61417519, 7520

Bangalore Sony Service Centre
Sony India Pvt. Ltd. 30, JNR City Centre,
2nd Floor, Raja Ram Mohan Roy Road,
Sampangiramnagar, Bangalore -560 027.
Ph: (080)-66605532

Cochin Sony Service Centre,
Sony India Private Limited
No.28/922, 3rd Floor, Zodiac Square,
S.A.Road, Kadavanthara,
Cochin – 682 020
Ph: (0484)-4265555

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